2003
--Organizational Document for the Supply Chain Study--
No other area of business involves the complexity or geographic reach as supply chain management, also termed logistics. According to Simchi-Levi, et al. (2003), Supply chain management is a set of approaches utilized to efficiently integrate suppliers, manufacturers, warehouses, and stores, so that merchandise is produced and distributed at the right quantities, to the right locations, and at the right time, in order to minimize systemwide costs while satisfying service level requirements.[1]
There can be little doubt as to the importance of supply chain management to gaining competitive advantage. Companies with expertise and sophistication are leading their industries. Those lagging in logistics are bearing extra costs and suffering decrements in customer satisfaction. The purpose of this year’s Holland Fellows study is to see how companies in several industries are using supply chain management to gain competitive advantage.
This is a time of transition in many industries. Those companies with appropriate supply chain management along with a solid business model should have a bright future. Others who continue to do business as in the past will likely suffer. The purpose of the present study is to examine supply chain issues in four industries: (a) electronics, (b) food, (c) apparel (including footwear), and (d) automobiles. Some of the dynamics are as follows:
1. Each of these industries is at different points of sophistication in terms of supply chain issues;
2. Companies in each of these industries is facing different challenges;
3. The global sourcing is potentially different in each industry;
4. There
are major supply chair management differences between
5. Each
country,
The goal of this project is to examine supply chain
management issues in businesses in
The 24 students, 12 from
1. Electronics
2. Food
3. Apparel (including footwear)
4. Automobiles
Each group is asked to look at supply chain issues in the
assigned industry in both
1. Flow of Physical Goods, Information, and Finance (leasing, lending, brokerage): Questions here concern how supply chain management involves and is impacted by the nature of the flow of physical goods, information technology, and finance.
2. Segments of the Supply Chain: Suppliers/Manufactures, Transportation, and Wholesalers/Retailers: Questions here concern the needs and goals of each segment of the chain and the value added to the competitive advantage of organizations by particular segments. Also, it is important to consider how the different segments are overlapping or coming together in various industries.[2]
3. Business Functions: Planning, Sourcing, Making, Delivering, and Returning: Questions here concern the separate supply chain functional activities along with the procedures and sophistication of each within the respective industry. It is important to think of the business functions as imbedded in each of the supply chain segments, suppliers/manufacturers, transportation, and wholesalers/retailers.
The 24 students, 12 from
1) Electronics
a)
Appalachian
i) Mr. Gary Bolen
ii) Ms. Stefanie Hice
iii) Ms. Meredith McBurney
b)
i) Mr. Xiong Sifei (Carl)
ii) Ms. Zhou Mengjie (Rachel)
iii) Mr. Zhu Chao (Jason)
2) Food
a)
Appalachian
i) Mr. Cameron Hackenberg
ii) Ms. Elizabeth Hagar
iii) Ms. Lisa Pointe
b)
i) Mr. Li Zhichao (Frank)
ii) Ms. Liu Fei (Yvonne)
iii) Ms. Zhang Na (Jane)
3)
Apparel
(Including Footwear)
a)
Appalachian
i) Mr. William Haugh
ii) Mr. Seth McKinney
iii) Ms. Sarah Steinbach
b)
i) Ms. Ge Yanyun (Wendy)
ii) Mr.
Wang Xiaodong (
iii) Ms. Li Zhen (Katrina)
4) Automobiles
a)
Appalachian
i)
Mr.
ii) Mr. Dennis Jackson
iii) Ms. Rachel Moore
b)
i) Ms. Xu Sijia (Scarlett)
ii) Mr. Jiang Chang (Michael)
iii) Ms. Qian Ting (Janet)
There are two general requirements, a written report and an oral presentation.
The project results will be presented to participants in the Fudan University-Appalachian State University Joint Supply Chain Management Conference. The date for the conference is yet to be arranged, but likely will be the last week of May 2003. Important points are as follows:
1. Plan on using PowerPoint to support your presentation.
2. Please be aware that the time parameters are 80 minutes for the four presentations (20 minutes for each group) with an additional 10 to 15 minutes for questions and discussion.
3. Presentations
should be shared equally between students from
In addition, each group is expected to have a written version of their findings. The written version should expand on the presentation by including additional material that time does not permit. The written version should be done in parallel and will be due at the time of the conference.
Each group should develop a schedule for the project. In planning your activities, please note that
2003
--Addendum to Organizational Document for the Supply Chain Study--
In December 2002 the Organizational Document for the 2003 Holland Fellows Supply Chain Management Study was distributed. Four groups were formed, each to study a separate industry (electronics, food, apparel, and automotive). Several research paradigms were suggested as applicable to the study.
Now that the study is underway it is possible to see that refinements are possible. The purpose of this addendum is to suggest refinements to the study. The benefits of these refinements are several. First, the suggested revisions should facilitate the research. Second, the revisions should put all four groups on a more even footing, that is covering the same or similar aspects of the industry.
SCM can be looked at as a system. The typical system is depicted in the figure below. Each group is asked to consider the following aspects of the supply chain system in their approach to the assigned industry.

The manufacturers, wholesalers, and retailers define the channel structure. Within this structure there are layers. For example, a manufacturer of automobiles may purchase fuel pumps from a supplier. The supplier manufacturing fuel pumps may purchase components from other suppliers, and so forth.
Questions are as follows:
1. Who are the major transportation players in the industry you are studying?
2. To what extent is transportation outsourced or do some channel players handle their own transportation though vehicles they own?
3. What additional services, if any, do transportation players provide? For example, do transportation companies provide fulfillment services? Warehousing? Stocking of retailers?
1. To what extent is order processing automated? For example, is Enterprise Resource Planning (ERP) or Customer Relationship Management (CRP) software used in order processing?
2. Who (in the supply chain) in responsible for inventory management? In other words, who determines when to order? How much to order?
3. Who (in the supply chain) is responsible for such things as warehousing, material handling, packaging?
4. Who
(in the supply chain) is responsible for design, size, and location of
facilities? Who does the system
planning?
The food industry is potentially more complex than other
industries in the range and variety of products. For this reason it is suggested that those
studying this industry limit themselves to two types of package goods
(grain-based and meat) and produce.
[1] Simchi-Levi, David, Kaminsky,
Philip, and Simchi-Levi, Edith (2003) Designing
& Managing the Supply Chain: Concepts, Strategies & Case Studies
(Second Edition),
[2]
See: “A Moving Story: Special Report on Logistics.” The
Economist,
[3]
See http://www.1edisource.com/edi101.html
for more information on EDI.